/* ============================================================
   HELP & SUPPORT PAGE — help.css
   ============================================================ */

/* Hero Search Block */
.help-hero {
  padding: var(--space-xl) var(--space-lg);
  background: var(--surface-alt);
  border-color: var(--border-strong);
  border-radius: var(--radius-lg);
}

.help-search-bar {
  position: relative;
  max-width: 680px;
  display: flex;
  background: #fff;
  border: 1.5px solid var(--border-strong);
  border-radius: var(--radius-full);
  padding: 4px;
  box-shadow: var(--shadow-sm);
  transition: all var(--dur-fast) var(--ease);
}

.help-search-bar:focus-within {
  border-color: var(--brand);
  box-shadow: 0 0 0 4px rgba(37,99,235,0.12);
}

.search-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 var(--space-md);
  font-size: 1.1rem;
  color: var(--text-muted);
}

.help-search-bar input {
  flex: 1;
  border: none;
  background: transparent;
  outline: none;
  font-family: var(--font-sans);
  font-size: 0.9rem;
  font-weight: 500;
  color: var(--text-primary);
  padding: 8px 0;
}

.search-btn {
  padding: 8px 24px;
}

/* Category Grid */
.support-grid-layout {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: var(--space-md);
}

.support-cat-card {
  cursor: pointer;
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: var(--space-lg);
  background: var(--surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-lg);
  transition: all var(--dur-mid) var(--ease);
}

.support-cat-card:hover {
  border-color: var(--brand);
  box-shadow: var(--shadow-md);
  transform: translateY(-4px);
}

.support-cat-icon {
  width: 52px;
  height: 52px;
  border-radius: var(--radius-md);
  background: var(--brand-light);
  color: var(--brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.5rem;
  margin-bottom: var(--space-xs);
}

.support-card-link {
  margin-top: var(--space-md);
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--brand);
  transition: color var(--dur-fast) var(--ease);
}

.support-cat-card:hover .support-card-link {
  color: var(--brand-hover);
}

/* Two Column Layout */
.support-cols {
  display: grid;
  grid-template-columns: 1.6fr 1fr;
  gap: var(--space-lg);
  align-items: start;
}

/* FAQ Accordion List */
.accordion-list {
  display: flex;
  flex-direction: column;
  gap: var(--space-xs);
}

.accordion-item {
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  background: var(--surface-alt);
  overflow: hidden;
  transition: all var(--dur-mid) var(--ease);
}

.accordion-item:hover {
  border-color: var(--border-strong);
  background: var(--surface);
}

.accordion-item.expanded {
  background: var(--surface);
  border-color: var(--brand);
  box-shadow: var(--shadow-xs);
}

.accordion-trigger {
  width: 100%;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 18px var(--space-lg);
  text-align: left;
  background: transparent;
  border: none;
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--text-primary);
  transition: color var(--dur-fast) var(--ease);
  cursor: pointer;
}

.accordion-trigger:hover {
  color: var(--brand);
}

.accordion-item.expanded .accordion-trigger {
  color: var(--brand);
}

.accordion-icon {
  font-size: 1.1rem;
  font-weight: 400;
  color: var(--text-muted);
  flex-shrink: 0;
  margin-left: var(--space-md);
}

.accordion-content {
  max-height: 0;
  overflow: hidden;
  transition: max-height var(--dur-slow) var(--ease);
  padding: 0 var(--space-lg);
}

.accordion-item.expanded .accordion-content {
  max-height: 180px; /* arbitrary max height */
  padding-bottom: 20px;
}
.accordion-content p { color: var(--text-body); font-size: 0.95rem; line-height: 1.7; }

/* Direct Contact details styling */
.support-channels {
  display: flex;
  flex-direction: column;
}

.channel-item {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  padding: var(--space-md);
  background: var(--surface);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  transition: all var(--dur-mid) var(--ease);
}

.channel-item:hover {
  box-shadow: var(--shadow-xs);
  border-color: var(--border-strong);
}

.channel-icon {
  font-size: 1.5rem;
  flex-shrink: 0;
  color: var(--text-secondary);
}

.channel-info {
  flex: 1;
}

.channel-info strong {
  font-size: 0.85rem;
  color: var(--text-primary);
  display: block;
}
.channel-info p { color: var(--text-muted); font-size: 0.8rem; }

/* Policy checklist list */
.policy-checklist {
  display: flex;
  flex-direction: column;
  gap: var(--space-sm);
  padding-left: 0;
}

.policy-checklist li {
  display: flex;
  gap: 12px;
  align-items: flex-start;
}

.policy-checklist .chk {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--success-light);
  color: var(--success);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.8rem;
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 3px;
}

.chk-desc strong {
  font-size: 0.85rem;
  color: var(--text-primary);
  display: block;
}
.chk-desc span { color: var(--text-body); font-size: 0.8rem; }

/* Responsive */
@media (max-width: 1024px) {
  .support-grid-layout {
    grid-template-columns: repeat(2, 1fr);
  }
  .support-cols {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .support-grid-layout {
    grid-template-columns: 1fr;
  }
  .accordion-trigger {
    padding: 14px var(--space-md);
    font-size: 0.9rem;
  }
  .accordion-content {
    padding: 0 var(--space-md);
  }
  .accordion-item.expanded .accordion-content {
    max-height: 250px;
    padding-bottom: 14px;
  }
}