New Return Request

Follow the steps below to submit your return.

P
1
Select Product
2
Choose Reason
3
Upload Proof
4
Refund / Replace
5
Confirm

Select the Item to Return

Choose the order you'd like to return from your recent purchases.

Mobile app showing items to select for return

Why Are You Returning?

Select the reason that best describes your situation.

Return initiation form with order number, email and reason fields
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Providing accurate details speeds up your refund processing by up to 40%.

Upload Proof (Optional)

Photos help us verify your return faster. Upload images of the defect or damage.

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Click to Upload Photos

JPG, PNG, WEBP up to 5MB each · Max 4 photos

ReturnKart shipping box with prepaid label and barcode
✅

Returns with photo proof are processed 40% faster.

How Would You Like to Proceed?

Choose between a full refund or an exchange for the same item.

Pickup Method

What Happens Next?

1

Courier picks up your package within 24–48 hrs

2

Item inspected at our verification centre

3

Refund or replacement dispatched within 2–3 days

Review & Submit

Please review your return details before submitting.

Item —
Reason —
Resolution —
Pickup Method —
Refund Method Original Payment Method
Estimated Refund 2–3 Business Days
Return status stages: Pending, In Inspection, Refund Approved, Completed
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Your request is encrypted and processed securely.